Our Guarantees
30 Day money back guarantee
Our policy at NEFJ is to give each customer a full 30 day money back guarantee (not a store credit) on the purchase of a diamond. We want you to be thrilled with your purchase.
Unbeatable lifetime upgrade
At NEFJ we offer a lifetime upgrade for a loose diamond you buy from us. If you want to trade it in later, we'll give you the full amount of your original purchase towards the purchase of a new diamond of greater value. Unlike other jewelers, you do not have to double the amount of your purchase like you do with most other places. If you buy a diamond today for $3000 and want to trade it in a year for a diamond or diamond earrings that costs $3400, you'll have to pay only $400.
*This is on diamonds only, not mountings.
* Setting charge extra
Added value guarantee
Every diamond solitaire purchase at NEFJ includes:
- Free one year all risk insurance (certain restrictions apply)
- Free sizing
- Free certification from G.I.A, E.G.L, or A.G.S (over ½ carat)
- Free appraisal for insurance purpose
- Free maintenance, inspection
- Free cleaning
