Jewelry Repairs

Jewelry Repair & Watch Repair

When a treasured jewelry piece or a reliable watch needs maintenance, you want to know it is in the hands of someone capable. At Northeastern Fine Jewelry, we provide expert, secure, and transparent jewelry and watch repair with an in-house team serving Albany, Glen Falls, and Schenectady, New York, since 1980. Schedule a repair, visit one of our showrooms, or contact us to get started.

Trusted In-House Jewelry Repair

For more than four decades, we have helped customers care for the jewelry and timepieces that matter most. Our repair team includes three in-house jewelers, led by our master jeweler, Hike Bagramian. Keeping repairs in-house gives us greater control over craftsmanship, communication, timelines, and accountability.

How the Repair Process Works

We start by having you bring or ship your jewellery to us for evaluation. Our team then inspects the piece, prepares an estimate and expected timeline, and begins the repair once you approve the details. Repairs are completed by our in-house team using advanced tools and equipment. Throughout the process, every item is photographed, logged, and securely stored. Once the work is complete, we conduct a quality check before arranging pickup or delivery. Your service coordinator remains available throughout the process to provide updates and answer any questions.

Jewelry Repair Services

From everyday wear to heirloom restoration, we approach every repair with precision and care. Our services include:

Ring Repairs & Resizing: We can adjust ring sizing and address worn or damaged areas to help restore a comfortable, secure fit.

Prong, Setting & Stone Tightening: Loose stones and worn prongs should never be ignored. We inspect settings and make the necessary repairs to help protect your gemstones.

Chain & Clasp Repairs: Broken chains, worn links, and damaged clasps can often be repaired rather than replaced.

Stone Replacement & Re-setting: If a gemstone is damaged or lost, we can discuss replacement and re-setting options.

Vintage & Heirloom Restoration: Older jewelry often requires specialized care. We take the time to preserve its character while restoring its structure and beauty.

If you notice a loose stone, thinning prongs, a bent ring, a damaged clasp, or unusual movement, we encourage you to bring your jewelry in for inspection before the problem becomes more serious.

Specialty Services

Laser Welding
Best for: precision repairs, delicate areas, and intricate jewelry where controlled heat is important.

Pearl & Bead Stringing
Best for: restoring necklaces and bracelets and helping prevent unexpected breaks.

Professional Cleaning & Inspection
Best for: routine maintenance, identifying wear, and keeping jewelry looking its best.

Watch & Timepiece Repair
Best for: professional service and maintenance for watches and timepieces that need attention.

Quality, Care & Transparency

We believe jewelry repair should protect your investment, not simply correct a problem. We communicate before work begins, seek approval for the recommended repair, and carefully inspect each piece before it returns to you. Preventative inspections and professional cleaning can also help identify issues before they become costly repairs.

With locations in Schenectady, Albany, Glens Falls, and New York City, we at Northeastern Fine Jewelry combine hands-on repair expertise with an exquisite assortment of fine jewelry. Our bridal jewelry, including stunning wedding bands, offer options for different styles and milestones. Besides our services include professional jewelry repair and ongoing care for your most valued pieces. Contact us online or stop by one of our stores to discover exceptional services and alluring jewelry.

Contact us for an estimate or schedule your jewelry repair consultation.

Jewelry Repair FAQs

Do you perform repairs in-house?

Yes. Our three in-house jewelers, led by master jeweler Hike Bagramian, handle jewelry repairs using advanced equipment and technology.

How long do most jewelry repairs take?

Timing depends on the repair and the piece involved. We provide an estimated timeline after evaluation and approval.

Do you provide an estimate before starting work?

Yes. We evaluate your jewelry, discuss the recommended work, provide an estimate, and obtain approval before proceeding.

Can you repair heirloom or antique jewelry?

Yes. We work with vintage and heirloom pieces, taking special care to preserve their character and craftsmanship.

What is laser welding and when is it used?

Laser welding allows our jewelers to make highly precise repairs, making it particularly useful for delicate or intricate jewelry.

What should I do if a stone feels loose?

Stop wearing the piece and bring it in for inspection as soon as possible. A loose stone can become lost if the setting is not repaired.

Do you repair watches as well as jewelry?

Yes. We offer watch and timepiece repair services in addition to jewelry repair.

Do you clean and inspect jewelry even if it doesn’t need repair?

Yes. Professional cleaning and inspection are excellent preventative services that can help identify worn prongs, loose stones, or other issues early.