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Warranty

Warranty and Extended Service PlanWarranty and Extended Service PlanWarranty and Extended Service Plan

Warranty and Extended Service Plan

Northeastern Fine Jewelry stands behind its products and craftsmanship. That’s why we offer a one-year limited warranty on all repairs* and a one-year warranty against manufacturer defects* on all new purchases. We realized it’s not enough to simply offer a great product—we need to service it as well. That’s why we developed our Extended Service Plan, a dedicated service and repair program for your jewelry. It’s your peace of mind—and our promise—that we’ll always be here to keep your piece looking its best.

*some exclusions apply, see store for details.

30 Day Money Back Gurantee

At Northeastern Fine Jewelry, we offer a 30-day money-back guarantee on all diamond solitaire purchases—no store credits, just a full refund. We believe in your complete satisfaction and want you to feel confident and excited about your investment. If you’re not thrilled, we’ll make it right—no questions asked.

30 Day Money Back Gurantee30 Day Money Back Gurantee30 Day Money Back Gurantee
Unbeatable Lifetime UpgradeUnbeatable Lifetime UpgradeUnbeatable Lifetime Upgrade

Unbeatable Lifetime Upgrade

At Northeastern Fine Jewelry, we offer a lifetime upgrade for any loose natural diamond purchased from us. If you choose to trade it in later, we’ll give you the full value of your original purchase toward a new diamond of greater value. Unlike many other jewelers, we don’t require you to double your purchase amount. For example, if you buy a diamond today for $3,000 and want to trade it in next year for a diamond or diamond earrings priced at $3,400, you’ll pay only the $400 difference. Please note: this offer applies to diamonds only, not mountings. Setting charges are additional. Lab-grown diamonds are excluded.

As part of our Added Value Guarantee, every natural diamond solitaire purchased at NEFJ includes complimentary services such as free sizing, free certification from GIA, EGL, or AGS (for diamonds over ½ carat), a free appraisal for insurance purposes, and free inspection and cleaning.

Please select the store you wish to book your appointment with

Albany Store

1575 Western Avenue
Albany, New York, 12203
518-862-9441

You're Currently Shopping
Distance 511.11 miles

Schenectady Store

1607 Union Street
Schenectady, New York, 12309
518-372-3604

Distance 511.55 miles

Glens Falls Store

167 Glen Street
Glens Falls, New York, 12801
518-793-0151

Distance 535.07 miles

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